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Warranty Policy
Product warranty information
Comprehensive protection for your electrical mobile devices and fitness equipment
Note: CyberCart™ warranty service covers all currently sold CyberCart products (iScooter, iSinwheel, iHoverboards, Jagjog). Separate accessories sold separately are not covered by warranty, but accessories included in product bundles have a 6-month warranty period.
Product Warranty Overview
At CyberCart™, we stand behind the quality of our products. Below you'll find detailed warranty information for each product category.
E-Scooters - 1 year limited warranty
| E-scooter warranty coverage | ||
|---|---|---|
| Component type | Warranty period | Covered parts |
| Consumable parts | 6 months | Battery, motor, controller, display/panel, throttle, charger, shock absorbers |
| Other components | 12 months | All parts except the listed consumables |
| Not covered | - | Tires, tubes, painting, all screws |
E-Bike - 2-year limited warranty
| E-bike warranty coverage | ||
|---|---|---|
| Component type | Warranty period | Covered parts |
| Consumable parts | 12 months | Battery, motor, controller, display, throttle, charger, fenders, pedals |
| Other components | 24 months | Fork, seat post, handlebar, gear shifters, brake levers, braking system, crank and sprocket, sprocket, derailleur, frame, disc brakes |
| Not covered | - | Painting, headlights, tires, tubes, all screws |
Hoverboards - 1 year limited warranty
| Hoverboard warranty coverage | ||
|---|---|---|
| Component type | Warranty period | Covered parts |
| Consumable parts | 6 months | Battery, motor, controller, charger, throttle, charging port |
| All other parts | 12 months | All components except the consumable parts listed |
Treadmills - 1 year limited warranty
| Treadmill warranty coverage | ||
|---|---|---|
| Component type | Warranty period | Covered parts |
| Electrical components | 12 months | Motor, controller, display, heart rate sensors, power supply |
| Structural components | 12 months | Frame, handrails, treadmill, rollers |
| Consumable components | 6 months | Running belt, side rails, safety key |
| Not covered | - | Normal wear and tear, damage caused by improper use or maintenance |
Warranty terms and conditions
To make a warranty claim, please retain your original proof of purchase. This warranty covers manufacturing defects and faulty materials under normal use. This warranty does not cover:
- Damage caused by accidents, misuse, abuse or neglect
- Damage due to commercial use, racing, or other non-recreational activities
- Damage due to unauthorized modifications or repairs
- Normal wear and tear of components
- Damage caused by exposure to moisture, extreme temperatures, or other environmental factors
- Cosmetic damage that does not affect functionality
For warranty claims or technical support, please contact our customer service team with proof of purchase and product details.
CyberCart™
iScooter
iSinwheel
iHoverboard
Jagjog
- Choosing a selection results in a full page refresh.